Comments on: Gift card adventures

By: Priyanka

Priyanka — Mon, 25 Aug 2008 16:41:37 +0000

Hi,
If the person was rude with you then really you should have not paid. Cause the fault is in the system and the employee needs to take care of it. Not only were they not able to handle it they were also rude.
Anyway I can understand you dilemma.

By: plonkee

plonkee — Mon, 25 Aug 2008 08:55:48 +0000

What I like to think I would have done is taken the food and left the giftcard. Let them work it out later.

In real life? Not sure.

By: bluntmoney

bluntmoney — Sun, 24 Aug 2008 17:37:46 +0000

I think it was the way she shoved it toward me that made me insist on paying. It was more like “Here, go away!”.

By: Big Winner

Big Winner — Sun, 24 Aug 2008 14:43:30 +0000

Luckily gift cards have worked well for me so far, but I did hold up a line one time while a manager had to call and authorize my credit card, since it was the first time I’d used it.

By: Jin6655321

Jin6655321 — Sun, 24 Aug 2008 14:42:18 +0000

I would have taken the free food. Think of it as the establishment’s way of apologizing for taking up your time due to their system failure.

If you want, you can go back and ask them to cash out your gift card. You almost always need a receipt to do that- but, if the same cashier is there, she should remember the whole ordeal and understand why you want to cash out.

Cashing out gift cards is something that is so rarely done, most cashiers and even low level managers, don’t even know that you can do it- let alone how to do it. However, every retailer I’ve worked for has a way of cashing out gift cards. So yes, with a receipt you can return gift cards or replace stolen/lost cards..

By: Twiggers

Twiggers — Sun, 24 Aug 2008 13:48:39 +0000

I had this exact same thing happen at Wendy’s. I knew the exact amount on the card, and they gave me the free food too. I was in the drive thru and there was a bit of a line. I gladly took the free food and left them the gift card. I figured they could deal with it later.

By: Sharon rose

Sharon rose — Sun, 24 Aug 2008 13:04:19 +0000

Hi there- what a shame you had to experience that! A real dilemma, I most probably would have done what you did, but not really wanting to either. Will you be able to replace the gift card, as you don’t want to go through that again?