Comments on: It’s Costco rebate time

By: Bluntmoney

Bluntmoney — Tue, 24 Mar 2009 15:11:02 +0000

Joe, I don’t know if you get paper statements, but if you do normally the coupon is not sent separately. It is on one of the pages of your statement.

By: Joe

Joe — Mon, 23 Mar 2009 19:25:32 +0000

American Express Costco TrueEarnings Card – Problems receiving my Costco rebate coupon!

I am an American Express Costco TrueEarnings Card member and I am upset that I have not yet received my Costco rebate coupon, which was supposed to be mailed to me during the first week in February, which is now over six weeks ago!

I have made three separate calls to the American Express Customer Service Department asking them to send me the rebate coupon, but I have been getting the runaround.

The first time I called (which was on February 23rd), I was told that I had to wait at least a month from the date that the coupon was issued before I could request a replacement. The second time I called (which was on March 6th), I was told that a replacement coupon would immediately be sent out and I would receive it within a week. The third time I called (which was on March 20th), I was told that I would have to wait another two weeks (no earlier than April 6th) before I could request a replacement of the replacement coupon!

I have verified that American Express has my current mailing address and telephone numbers on file.

This is outrageous! If it weren’t for that fact that I would lose the $69.00 coupon if I were to cancel my account right now, I would tell American Express to take their card and shove it!

I want American Express to IMMEDIATELY issue me my Costco rebate coupon. I do not wish to wait another two weeks before they will issue me a second replacement of the coupon which I should have received over six weeks ago!

By: Dave

Dave — Wed, 25 Feb 2009 17:10:07 +0000

Even if you want to spend the money at Costco, it is in your best interest
to cash the check, and then put your purchase back on the card.
That way you start earning your rebate for 2010 on those credit card
purchases.

By: Ashley @ Wide Open Wallet

Ashley @ Wide Open Wallet — Mon, 16 Feb 2009 15:41:27 +0000

OMG I had no idea you could cash it. We just got ours too and I thought you had to spend it there. Which is fine… I was just going to get groceries and then I’d have the cash I would have spent to do what I want with. But that makes it much easier.

Thanks for the heads up.

By: Steve.M.

Steve.M. — Mon, 16 Feb 2009 15:07:14 +0000

I have the Costco/Amex card and am also an executive member. Although this type of membership costs $100.00, you get a percentage back as well. I have gotten a rebate from Costco for at least $100 each year since I have had that membership type which covers the whole cost of my membership. The first year I got both rebates I bought a long wished for dSLR. I found out last year that you can cash the rebates at the membership counter and plan to do that today.